Delivery is expected within 5 days of ordering. Check the estimated dates above; timing may vary with order confirmation and location.

During sales, festivals or busy periods, delivery may take 7–10 working days.

Please contact us immediately after delivery with photos or a video of the damaged or defective item.

We’ll arrange an exchange for the same product. If it is out of stock or unavailable, we’ll process a full refund.

Yes, we deliver nationwide across Pakistan. Deliveries to some remote areas may take a little longer.

At Bin Zahid Market, we aim to make your shopping experience simple, reliable and worry-free.

• Fast Delivery: We work to process and deliver your orders as quickly and efficiently as possible.
• Smooth Returns & Refunds: Our return and refund process is designed to be straightforward and customer-friendly.
• Support for Damaged Items: If an eligible item reaches you broken or damaged, our team will work to resolve the issue promptly, including replacement where applicable under our policy.
• Customer Satisfaction: We want our customers to feel confident before, during and after their purchase.
• Business Guided by Islamic Values: We strive to conduct our business according to the teachings of Islam and the Sunnah of Prophet Muhammad ﷺ, with honesty, fairness and responsibility in our dealings.

For us, business is not only about selling products. We aim to conduct our trade in a way that seeks to fulfil the commands of Allah, uphold honesty and fairness, and earn halal rizq while serving our customers responsibly.